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Why isn’t my Facebook login working?
Logging into Facebook has become a daily or almost daily habit for millions of people around the world. We spend hours on social networking sites, chatting with friends, exchanging information and memes, conducting business, buying and selling products, and even playing games.
While registering and opening a Facebook account is a relatively simple and straightforward process, sometimes accessing your existing account can prove problematic.
Unfortunately, this can happen for a variety of reasons. So why can’t you log into Facebook?
Reasons why you can’t log in and simple solutions
Before attempting to resolve your issue, take a moment to review Facebook’s Known Issues and Bugs page. You might find others there having the same issue, and more importantly, you might just see an official response from Facebook about a known technical (or other) issue.
If not, these are the most commonly used methods to solve your access problems:
- Forgot Password: Select Forgot Password under the login box, enter the required security credentials and you will receive an email asking you to reset your password.
- Wrong or forgotten email: A wrong email sign-up attempt can be as simple as an accidental capital letter. If you’re still having no luck, try one of the options available on the “Recover your account” page.
- Cache or cookie issues: Try clearing your browser’s cache and cookies, then sign in as usual.
- Caps Lock: Similar to the email problem, make sure you don’t enter your password with Caps Lock on. Make sure it’s turned off.
- Browser problems: Try to log in with a different browser. Sometimes there are temporary problems with one and not the other.
- Account Hacked: If you think your Facebook account has been hacked and you can’t log in because someone changed your email address or password, you should contact Facebook support to recover your account to reset it quickly.
- Account Deactivation by Facebook: Facebook tries to keep tabs on fake accounts and removes profiles it doesn’t believe are real people. If Facebook determines that your profile may not be genuine, they may disable your account. The message you see is similar to the “Confirm Your Identity” page.
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Malware Concerns
If Facebook detects malware on your computer, you won’t be able to sign in. There are a number of steps you can follow here:
- First, you should run your antivirus software to check if your computer is actually clean.
- If everything is ok, add some websites to your trusted sites. Trusted websites are websites that you allow your computer to access; They say: Yes, this website is safe, please continue. (In Internet Explorer: Tools – Internet Options – Security – Trusted Sites. Add https://www.facebook.com/ and http://www.facebook.com/.
- It is a good idea to add any antivirus software installed on your computer to the “trusted sites” list.
If malware is detected, a message similar to the one below will appear stating that your account has been temporarily suspended. You will be asked to choose “Next” and follow the steps to ensure your computer is free.
Login problems with iPads and smartphones
- If you’re trying to access Facebook on an iPad or iPhone and access is delayed, restart the device by pressing and holding the Home and Start buttons for a few seconds.
- Alternatively, you can also delete and reinstall the Facebook app.
- Make sure you also have the latest version from the App Store.
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Report your problem
If all else fails, report an access issue directly to Facebook
Problems logging into Spotify with Facebook credentials
When trying to log into Spotify using Facebook credentials, it’s common to encounter login issues, whether it’s from a Samsung phone, Android, Razr, or tablet.
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Common problems
You sign up for a few seconds and then you’re taken to a page that says “New to Spotify? Start here! And if you’re already a member, sign in here”. And then it goes on.
A screen will appear saying “Spotify has stopped working” and the screen will go dark.
solutions
- Uninstall and reinstall the app.
- Try the “I’m new to Spotify, here we go” option (even if you’re not) and you should be good to go.
- Try getting your Spotify username (if you have a Facebook account, this is a string of numbers) and then set a device password. Then use this to log into your account instead of using Facebook.
- Try disconnecting and reconnecting your account to Facebook from the desktop app (Edit > Preferences > Social).
More help on Facebook
- Why does my connection to Facebook keep dropping?
As frustrating as it is, there are a number of possible reasons and in almost all cases, the issue can be resolved almost immediately. Here are the most common reasons why the connection to Facebook has been lost.
- Why was my Facebook account suspended or deactivated?
If you found your Facebook account blocked or disabled without warning, don’t worry. There are a number of common reasons why this can happen and, in most cases, simple ways to correct it.
Account deactivated by Facebook
Facebook tries to populate its page with real people and not fake profiles. Facebook explains: “Because accounts impersonating someone or something can damage the integrity of this environment, Facebook does not allow fake profiles for celebrities, pets, ideas, or inanimate objects. If your profile is considered a potential fake profile, an Account may be disabled by Facebook. In this case, when trying to log in, the user will receive a message containing a link to the “Verify Your Identity” page. This page contains the possible reasons why the account has been disabled. In some cases, This is due to the fact that the user has not confirmed his identity via a telephone number.
Wrong password
If you try to log into your Facebook account with an incorrect password, you won’t be able to access your account. Even if you have the right email address, that’s only half the equation for signing in, and the right password is absolutely essential to sign up. If you entered an incorrect password, re-enter it, making sure to correct each character. Passwords are case-sensitive, so all uppercase and lowercase letters and symbols must be entered correctly. If you have forgotten your password, you must click the “Forgot Password” link to recover your account and create a new password.
Incorrect email access
If you entered an incorrect email address, you won’t be able to log into your Facebook account. The email address you use to log into Facebook is case-sensitive, just like your email address. If you don’t capitalize a letter or forget to include an underscore that is part of your email address, your signup will fail. If you’re unable to sign in to your Facebook account due to an incorrect email address, please double-check the address to make sure it’s correct before signing in again to resolve the issue.
consequences of blocking
If you’re blocked by a contact on Facebook, you can’t:
- Sending her a friend request
- Visiting her profile
- Sending her messages
- Tagging her in photos
- Sending her invitations to groups or events.
Cookies/Cache
Facebook recommends all users who cannot access their accounts clear the cookies and cache on their computers as a first step. This will help remove old and unneeded files from your computer and can help your computer run faster and get you back to Facebook. Once the cookies and cache are cleared, enter “m.facebook.com” in your computer’s address bar. Avoid using old bookmarks or links to visit Facebook on this first visit after clearing cookies and cache.
Can someone see my FB account if I delete it?
Nobody can see your history or find your account in a search unless you reactivate the account. Some things may remain visible (e.g. private messages you have sent). You can reactivate your account at any time by logging back into Facebook or using your Facebook account to log into a different location.
How soon does Facebook delete your account?
After 30 days, your account and all of your information will be permanently deleted and you will no longer be able to access your information. It may take up to 90 days from the start of the deletion process for all content that you have posted to be deleted.
How can I hide from being online on Facebook?
- Activate or deactivate your active status on Facebook
- Tap Menu in the bottom-right corner of Facebook.
- Scroll down and tap Settings & Privacy, then Settings.
- Tap Active Status.
- Tap next to Show when active to turn your active status on or off.
What happens when Facebook won’t let you log in?
You may be able to log back into your Facebook account using an alternate email or mobile phone number listed on your account. If you’re using a computer or mobile phone that you previously used to log into your Facebook account, go to facebook.com/login/identify and follow the instructions.
Why is Facebook suddenly not working?
Try updating your browser or reopening the website; for a mobile application, close and reopen the application. You can also check if Facebook is offline and then restart your device, update the app, and clear your cache.
Why can’t I log into Facebook with the correct password?
I get an “incorrect password” error message when I try to log in to Facebook. If you see the “Incorrect password” error message and you’re sure you’ve entered the correct password: Remember that passwords are case-sensitive. Make sure the SHIFT BLOCK key is disabled and try again.
How long will Facebook block me from logging in?
After completing a security check, you must wait 24 hours before you can log into your Facebook account. During this time, your account will still be visible to your friends on Facebook, but you won’t be able to log in.
How do I get my Facebook account back again?
You can reactivate your Facebook account at any time by logging back into Facebook or using your Facebook account to log in elsewhere. Remember that you must have access to the email or mobile number you used to log in. If you don’t remember your password, you can request a new one.
Why won’t Facebook Send me a verification code to reset my password?
If you don’t receive the 6-digit code from Facebook, it may be due to a bad network or the wrong phone number. This means that the number on your mobile device isn’t associated with the Facebook account you’re trying to log into.
What does a deactivated Facebook account look like?
What does a deactivated Facebook account look like? You will no longer be able to view the profile as the links will revert to plain text. The posts they made in your history will still be there, but you won’t be able to click their name anymore.
How can I get back my Facebook account if I am being asked to confirm my identity?
To file a complaint, click the notification that your identity has been denied or go to www.facebook.com/id. Locate the erroneous permission, click Submit an appeal, provide a reason why you think we made a mistake, and then click Submit. After submitting your objection, please allow 48 hours for a response.
